Privacy Policy


Information CAMBr Collects

CAMBr collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with CAMBr.

Account, Profile, Activity, and Use Information

We collect basic account information such as your name, email address, date of birth, gender, , username and password that helps secure and provide you with access to our Services.

We use your contact information so we can respond to your support requests and comments.

Content You Share

We gather information from the photos, posts, comments, kudos, ratings, reviews, and other content you share on the Services, including when you participate in partner events or create segments or routes.

Connected Devices and Apps

CAMBr collects information from devices and apps you connect to CAMBr.

Payment Information

When you make a payment on CAMBr, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.

Technical Information and Log Files

We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.

The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, member IDs and device identifiers.

Other Information

We may collect information from you through third parties, such as when we collect your feedback through surveys.

How CAMBr Uses Information

CAMBr uses the information we collect and receive as described below.

To provide the Services

We use the information we collect and receive to provide the Services, including providing you with the ability to:

To communicate with you

We use the information we collect to provide support in response to your requests and comments.

We may also use the information we collect to market and promote the Services, activities and events on CAMBr. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.

To process your Membership

We use the information we collect to process your subscription.

Aggregate Information

We do not sell your personal information. CAMBr may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about equipment, usage, and demographics. CAMBr may use, and share this aggregated information with third parties for research, advocacy or other purposes such as to improve riding or to help our partners and park managers to understand more about members, including the people who use their products and services.

How Information is Shared

In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our organization and provide the Services, and where required for legal purposes, as set forth below.

Service Providers

We may share your information with third parties who provide services to CAMBr such as supporting, improving, promoting, and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, so that we or they may promote CAMBr or display information that may be relevant to your interests on the Services or other websites or services.

Publicly Available Information

When you join the CAMBr community, your profile is set to be viewable by other members by default. Your name and nickname are viewable by other CAMBr members and, subject to your privacy controls, additional information and content you share may also be viewable.

Legal Requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of fraud or abuse of CAMBr or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

DMCA Notices

We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers. CAMBr engages providers that are industry leaders in online security, including Services verification, to strengthen the security of our Services. The Services are registered with site identification authorities so that your browser can confirm CAMBr’s identity before any personal information is sent. In addition, CAMBr’s secure servers protect this information using advanced firewall technology.

Managing Your Settings

Adjust Notification and Email Preferences

CAMBr offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference on your member profile on cambr.org. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.

Updating Account Information

You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. If you need further assistance correcting inaccurate information, please contact CAMBr at cambr@cambr.org.

Deleting Information and Accounts and Downloading Your Data

You can delete your account, to request that your account be deleted, contact cambr@cambr.org.

After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 90 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.

Your public profile may be displayed in search engine results until the search engine refreshes its cache.

Your Rights and Our Legal Bases

Our Legal Bases

CAMBr relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:

Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can delete some items of information (e.g., profile information) and you can remove individual activities from view on the Services without deleting your account. Additionally, we may retain information to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to CAMBr, such as statistics of the use of the Services.

Privacy Policy Information

CAMBr reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If CAMBr makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.